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FAQs

Everything you need to know when buying with us

faqheadder

Shirts

Where are Kane Grey shirts printed?

All Kane Grey shirts are made in Germany.

What size fits me?

Every product page contains information on how the shirt is cut.

I have ordered two shirts of the same size. Why is one smaller?

Some shirts are pre-washed before applying special printing techniques and may be slightly smaller. In those cases, this will of course be indicated in the product description.

Shipping

How long does standard delivery take?

Standard deliveries in Germany take 5-10 days. International deliveries take three to five weeks depending on the country of delivery and customs clearance.

How much does delivery cost?

The costs of delivery depend on the country of delivery. Please remember that deliveries outside Germany are subject to customs and regulations of the country of delivery.

Do you offer international deliveries?

Yes, we deliver to almost every country in the world.

Security

How safe is this shop?

The entire order process is using the encrypted (Https) connection. This shop offers the possibility to secure your payments using PayPal, which automatically encrypts all your confidential information.

What payment methods do you accept?

We accept direct payment via PayPal and Sofortüberweisung. Payment by Credit cards like Visa, MasterCard American Express and Discover are only possible by using PayPal. Moreover, you can make an advance payment or pay cash on delivery.
COD is only available in few european countries

Returns

How do you handle return shipments?

Our goal is 100% customer satisfaction. You have the right of withdrawal within 14 days of receiving your order. Please enclose a copy of the delivery reciept you received upon your order with your return shipment.

Send your return shipment to:

Kane Grey UG
Helmstedter Straße 155
38102 Braunschweig
Deutschland

Please contact in issues with your order!
email: order[at]kanegrey.com
phone: +49.531.61515433

Kane Grey Logo
philosophy full speed or nothing
First part of the landscape
Fairtrade...
Fairtrade
Wearing our shirts with a clear conscience. We value a reasonable payment in production and processing.
Second part of the landscape
hand printed...
hand printed
The rough men hands of production manager Fabian bring our designs screen printed onto the fabric. So your product is unique.
Third part of the landscape
Urban Culture...
Urban Culture
We are an independent label and see ourselves as a platform for young talents from various professional fields.
Last part of the landscape
Join the Gang...
Join the Gang
We are openminded to almost anything and always on the lookout for cool new projects. Do you have what it takes or know someone with a special talent? Then contact us and become part of our idea!
business partner
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